SHIPPING

After our company verified and authorized your payment, processing your order might take up to 24 hours, excluding weekends and holidays. If you made your purchase after 9 pm Pacific Standard Time, please be advised that we will not be able to ship it out until the next business day.

Similarly, if you made your order after 9 am Pacific Standard Time the shipment will be on the following Monday. For the tracking details, please allow at least 24 to 48 hours for the information to update.

The Shipping Times

Please note the following terms and shipping times for your order:

Delivered Duties Paid – This means that all taxes and import duties are collected and paid in the checkout.

Delivered Duties Unpaid – This means that the customer must collect and pay the taxes and import duties upon delivery of the products. It means that the customer holds the responsibilities for all the fees related to import duties and taxes.

COUNTRY STANDARD (BUSINESS DAYS) EXPRESS (BUSINESS DAYS)
United States 7-10 DAYS Not Available
Canada 6-10 DAYS 1-3 DAYS
Australia 6-10 DAYS 1-3 DAYS
France 7-12 DAYS 1-3 DAYS
Germany 7-12 DAYS 1-3 DAYS
Hong Kong 8-13 DAYS 1-3 DAYS
Israel 8-13 DAYS 2-4 DAYS
Italy 7-12 DAYS 2-4 DAYS
Japan 7-13 DAYS 2-4 DAYS
Malaysia 8-13 DAYS 2-4 DAYS
Netherlands 7-12 DAYS 1-3 DAYS
Singapore 7-13 DAYS 1-3 DAYS
Spain 7-12 DAYS 1-3 DAYS
Switzerland 7-12 DAYS 2-4 DAYS
United Kingdom 7-12 DAYS 1-3 DAYS
Rest of World 7-15 DAYS 3-5 DAYS

For the rest of the countries we ship to, it will likely take 7 to 14 business days before your order arrives. 

Calculations of Taxes and Import Duties

For orders with Duties Delivered Paid, the import duties and taxes include in the price but it depends on the country for shipment. If not included with the price, you can find it at the checkout. As for orders with Duties Delivered Unpaid, the customer handles all the import duties and taxes, which he or she can take care at the customs.